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  • Payment Options
    Payment can be settled via the following methods upon checkout: 1. Bank Deposit / Online Fund Transfer - UnionBank 2. GCash 3. Credit/ Debit Card - Visa / Mastercard
  • Prices & Taxes
    All items listed are inclusive of 12% VAT.
  • Shipping schedule and fees
    Corresponding shipping process for each category are as follows: All transactions above Php 10,000.00 to be delivered within Metro Manila will be free of shipping fee. 1. Accessories - all our accessories will be shipped by a 3rd party courier. For Metro Manila, a flat fee of P100 will be collected upon checkout. For outside Metro Manila, corresponding fees will be quoted by courier and settled by client. Locations: Nationwide Delivery Lead Time: 3 - 7 Business Days 2. Furnitures, Tables, Lighting, etc. - For Metro Manila, items will be shipped by our in-house delivery. For outside Metro Manila, shipping fee will be calculated depending on the size and weight specifications of our logistics partner. Locations: Nationwide Delivery Lead Time: 5 - 14 Business Days 3. All made-to-order custom items will have an approximate 4 - 6 weeks* production lead time and will be shipped by our in-house delivery within Metro Manila. You will be notified when your orders are ready to be shipped. All other local destinations will be charged by the corresponding 3rd party courier. 4. Store pick-up - We may arrange a pick-up schedule at any of our branches. You will be notified when your items are ready for pick-up. Please present your order confirmation and valid gov't ID at the counter when claiming your order. -Restoration, Shangri-La Plaza -Restoration, Powerplant Mall, Rockwell -HIVE, Greenbelt 5 -Store One, Alabang Town Center Should you have any questions relative to your order/s, you may contact us any time during our business hours from Monday to Friday 10:00am to 5:00pm at +63 905 483 1923 or online.storeonerestoration@gmail.com *Subject to change given quarantine restrictions
  • How do I track my order?
    For inquiries about tracking your orders, you may contact us any time during our business hours from Monday to Friday 10:00am to 5:00pm at +63 905 483 1923 or online.storeonerestoration@gmail.com
  • Can I ship items to multiple addresses?
    Yes. The items you will add to cart for the addresses must be a separate order each. Add the items you want to be shipped to address 1 to your cart then proceed to check out. Next, add the items you want to be shipped to address 2 then proceed to check out. If you are settling through paypal, each order would have been automatically collected by PayPal. If you wish to manually settle (GCash, Bank Transfer), your order will be consolidated to reflect the total amount.
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